AICC Technology-Based Training Survey Results
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The following are the summary results of the the AICC Technology-Based Training Survey. The purpose of the survey was to find out more about how technolgy-based training is being used today and how organizations are going about migration to the web.

The following was presented at the AICC Meeting in Sedona, Arizona :

  • The survey was conducted from 30-June-2000 to 18-Sep-2000
  • The survey was comprised of 15 questions total.
  • 127 people responded to the survey.
  • The survey population was composed AICC website visitors and AICC members solicted via the AICC's mailing lists.
  • 32 respondents were from aviation industry organizations. (15 airlines, 9 aircraft or system manufacturers, and the FAA)
  • Some responses were excluded from the summary results below if they included contradictory or incomplete data.
  • All questions allow for the selection of one or more responses. (so response statistics will add up to more than 100% on some questions)
  • Each of the question responses below is a show below as a percentages for 3 relevant groups:
  1. All repondents to the survey. (all questions)
  2. Aviation Industry repondents to the survey. (questions 1-10)
  3. Commercial Airline repondents to the survey.(question 8)

  • An excel spreadsheet with the "raw" results and a Power Point presentation (complete with bar charts) are available in the following zip file: [survey.zip - approx 2.1 Megabytes]

1. What is your field of training/learning interest. (choose one or more)

Pilot
Maintenance
Cabin Crew
Dispatch
Other aviation.
Non-aviation

If "Other" or "Non-aviation" selected, please indicate field:

Responses to Question #1

  • Pilot : 32% (81% Aviation)
  • Maintenance : 24% (53% Aviation)
  • Cabin Crew : 17% (47% Aviation)
  • Dispatch : 8% (19% Aviation)
  • Other aviation : 17% (25% Aviation)
    • Responses included: air traffic control, airport services, ground handling…
  • Non-aviation : 61% (16% Aviation)
    • Responses included: e-training, instruction/cbt development, authoring tools, naval subsurface, journalist, banking, language applications, automotive, crystal industry, casino...

2. What tools do you use to author technology-based training in your organization? (choose one or more)

Authorware
Director
Flash
GSM
Icon Author
PCD3
Powerpoint
Toolbook
Other
If "Other" selected, please indicate tool name.

Responses to Question #2

  • Authorware : 55% (75% Aviation)
  • Director : 36% (34% Aviation)
  • Flash : 61% (47% Aviation)
  • GSM : 1% (3% Aviation)
  • Icon Author : 6% (9% Aviation)
  • PCD3 : 3% (6% Aviation)
  • Powerpoint : 46% (72% Aviation)
  • Toolbook : 26% (25% Aviation)
  • Other : 49% (38% Aviation)
    • Responses included: Dreamweaver(10%), Quest (7%), HTML (6%), Visual Basic (6%), Java (3%), JavaScript (2%), Rapid (2%), CourseBuilder (2%), Miscellanous{Not listed here}(17%)

3. What tools do you use for documentation associated with your training? (choose one or more)

Acrobat
Framemaker
HTML
Ventura
Word
Word Perfect
Wordpro
Other
If "Other" selected, please indicate tool name.

Responses to Question #3

  • Acrobat : 50% (47% Aviation)
  • Framemaker : 18% (25% Aviation)
  • HTML : 61% (34% Aviation)
  • Ventura : 5% (6% Aviation)
  • Word : 86% (88% Aviation)
  • Word Perfect : 2% (3% Aviation)
  • Wordpro : 3% (0% Aviation)
  • Other : 15% (22% Aviation)
    • Responses included: Power Point, Visio, MS publisher, quark, ABC flow charter, XML, interleaf, pagemaker, freehand, designer’s edge, ingenium, robohelp, ASP, indesign

4. What video formats are you using in your current technology-based training? (choose one or more)

AVI (.avi)
MPEG1
MPEG2
Quicktime (.mov)
Real Video
Other

If "Other," please indicate name of video format.

Responses to Question #4

  • AVI (.avi) : 61% (81% Aviation)
  • MPEG1 : 32% (34% Aviation)
  • MPEG2 : 22% (22% Aviation)
  • Quicktime (.mov) : 38% (31% Aviation)
  • Real Video : 25% (16% Aviation)
  • Other : 17% (6% Aviation)
    • Responses included: asf (8 votes), flash (swf, 4 votes), windows media (3 votes), gsf, cisco ip/tv, analog videodisk, eloquent, flc, mpeg3, no video (3 votes).

5. What still graphic formats are you using in your current technology-based training? (choose one or more)

Windows Bitmap (.bmp)
CGM
GIF
JPEG
TIFF
Windows Metafile (.wmf)
Other

If "Other," please indicate name of graphic format :

Responses to Question #5

  • Windows Bitmap (.bmp) : 51% (66% Aviation)
  • CGM : 7% (9% Aviation)
  • GIF : 82% (69% Aviation)
  • JPEG : 89% (91% Aviation)
  • TIFF : 19% (28% Aviation)
  • Windows Metafile (.wmf) : 13% (19% Aviation)
  • Other : 13% (16% Aviation)
    • Responses Included: png (9 votes), psd (4 votes), ai, pct, pcx, flash swf, eps, wrl

6. What digital audio formats are you using in your current technology-based training? (choose one or more)

AICC (DOS standard)
WAV
MP3
Real Audio
True Speech
Voxware
Other

If "Other," please indicate name of audio format.

Responses to Question #6

  • AICC (DOS standard) : 9% (9% Aviation)
  • WAV : 79% (94% Aviation)
  • MP3 : 33% (22% Aviation)
  • Real Audio : 31% (19% Aviation)
  • True Speech : 0% (0% Aviation)
  • Voxware : 11% (16% Aviation)
  • Other : 17% (6% Aviation)
    • Responses Included: shockwave audio (swa) (8 votes), flash (6 votes), aiff, windows media, asf, wma, emblaze audio, aif, dsa

7. What CMI or LMS system are you using to manage the delivery of your technology-based training? (choose one or more)

Docent
WBT Manager (Integrity eLearning)
IntraLearn
Phoenix (Pathlore)
Pathware (IBM/Lotus)
Saba
Internally developed
Other

If "Other," please indicate name of CMI/LMS vendor.

Responses to Question #7

  • Docent : 2% (0% Aviation)
  • WBT Manager (Integrity eLearning) : 8% (0% Aviation)
  • IntraLearn : 1% (0% Aviation)
  • Phoenix (Pathlore) : 2% (3% Aviation)
  • Pathware (IBM/Lotus) : 19% (31% Aviation)
  • Saba : 6% (0% Aviation)
  • Internally developed : 39% (31% Aviation)
  • Other : 23% (13% Aviation)
    • Responses Include: Ingenium (3 votes), Mindlever, Training Server, KP2000, Manager’s Edge, skillspace, Solstra, vellis skill gate, ASP, generation 21, DT systems, click2learn, eloquent ECS, ILMS isopia, leap learning core, peer3, plato pathways

8. How do you distribute your technology-based training? (choose one or more)

CD-ROM
DVD
Floppy disk
Internet (WEB)
Intranet
LAN
Other

If "Other," please indicate distribution system.

Responses to Question #8

  • CD-ROM : 72% (88% Aviation) (Airlines 88%)
  • DVD : 8% (6% Aviation) (Airlines 0%)
  • Floppy disk : 3% (6% Aviation) (Airlines 6%)
  • Internet (WEB) : 65% (47% Aviation) (Airlines 44%)
  • Intranet : 59% (47% Aviation) (Airlines 44%)
  • LAN : 43% (53% Aviation) (Airlines 56%)
  • Other : 3% (3% Aviation) (Airlines 0%)
    • Responses Include: extranet/WAN (IP), satellite, synchronous virtual classroom, use of technology in hands-on classroom and laboratory

9. On what operating system does your technology-based training run? (choose one or more)

DOS
Windows 3.X
Windows 95
Windows 98
Windows NT
Windows 2000
Other

If "Other," please indicate name of operating system.

Responses to Question #9

  • DOS : 6% (13% Aviation)
  • Windows 3.X : 13% (9% Aviation)
  • Windows 95 : 70% (69% Aviation)
  • Windows 98 : 78% (63% Aviation)
  • Windows NT : 85% (78% Aviation)
  • Windows 2000 : 48% (22% Aviation)
  • Other : 18% (9% Aviation)
    • Responses Include : linux (9 votes), mac (8 votes), web browser, wyse, unix, http

10. What is your web strategy? (choose one or more)

Not yet fixed
None (CBT and classroom instruction is fine)
Convert legacy CBT to WBT (Web-Based Training)
Develop all new WBT content
Other

If "Other", please indicate strategy:

Responses to Question #10

  • Not yet fixed : 24% (44% Aviation)
  • None (CBT and classroom instruction is fine) : 5% (6% Aviation)
  • Convert legacy CBT to WBT (Web-Based Training) : 44% (47% Aviation)
  • Develop all new WBT content : 61% (50% Aviation)
  • Other : 11% (6% Aviation)
    • Responses Include :
      • distance learning
      • customer driven
      • enrave enables simultaneous WBT and CBT development
      • classical classroom training is still good
      • wait until web support robust multimedia
      • many foreign customers cannot support the internet

11. If you deliver WBT (Internet or Intranet), what is the minimum bandwidth you recommend for your content?

28.8 kbps
56 kbps
ISDN
DSL (200 kbps).
10-base-T (10 mbps)
Other

If "Other", please indicate recommendation:

Responses to Question #11

  • 28.8 kbps : 24%
  • 56 kbps : 56%
  • ISDN : 24%
  • DSL (200 kbps) : 13%
  • 10-base-T (10 mbps) : 24%
  • Other : 12%
    • Responses Include :
      • ATM for digital video
      • cable
      • T1
      • bandwith is determined by customer constraints
      • 56k is OK but ISDN is better
      • we start recommending ADSL

12. If you develop WBT, what tools do you use? (choose one or more)

Dreamweaver
Front page
Fireworks
Flash
MS Word
PowerPoint
Other

If "Other", please indicate tools:

Responses to Question #12

  • Dreamweaver : 78%
  • Front page : 31%
  • Fireworks : 33%
  • Flash : 73%
  • MS Word : 34%
  • PowerPoint : 0%
  • Other : 49%
    • Responses Include: enrave, netobject, designer’s edge, director, toolbook instructor 2, authorware, agile html, ASP, RADauthor, java, visual interdev, quest 6.0, rapid, kawa, Jbuilder, interDev, Domino, golive, Image Ready, FoxPro, Net Synergy, XML, quest, notepad, SQL server

13. If you develop WBT, how do you handle the connection between the trainee and the server? (choose one or more)

Must always be active

Student downloads content, then disconnects. Takes content. Reconnects, and uploads results to CMI.

Student has content on local machine. Connects only to upload results to CMI.

Student has content on local machine. Connects to download CMI information. Disconnects. Takes content. Reconnects to upload results.

Other

If "Other", please indicate :

Responses to Question #13

  • Must always be active : 80%
  • Student downloads content, then disconnects. Takes content. Reconnects, and uploads results to CMI : 31%
  • Student has content on local machine. Connects only to upload results to CMI : 23%
  • Student has content on local machine. Connects to download CMI information. Disconnects. Takes content. Reconnects to upload results : 23%
  • Other : 16%
    • Responses Include:
      • asynchronous CBT is downloaded and studied offline and assessments are taken online-active
      • connects in Real Time
      • content local, email or fax results code
      • we follow a hybrid system of distribution : the multimedia content is delivered on a CD/DVD for local usage and the student logs on to the CMI for accessing management and assessment modules

14. If you develop WBT, how is it implemented/delivered? (choose one or more)

Browser plug-ins
Active X
Native HTML and graphics
Database driven (HTML dynamically built).
Other

If "Other", please indicate :

Responses to Question #14

  • Browser plug-ins : 60%
  • Active X : 37%
  • Native HTML and graphics : 68%
  • Database driven (HTML dynamically built) : 68%
  • Other : 16%
    • Responses Include:
      • CMI and AU written in java
      • html, java and javascipt
      • dhtml
      • xml
      • lotus notes/domino
      • quest player

15. Comments/Suggestions for this survey:

Responses to Question #15

  • Would like a survey with more details about WBT :
    • asynchronous study guide
    • online assessment
    • synchronous web broadcasts
    • knowledge bases
  • The AICC standard seems to becoming the global standard even though the guidelines were initially developed for the aviation industry
  • Would be interested in the results
  • How do you classify the responding companies, if indeed you can and what are their methodologies
  • This survey does not address a single product or product suite. In the future it may be beneficial to state the interpretation of the text to ensure that organizations do not single out a product that fits the technology and solution profile of this form and potentially leave off other solutions they may provide
 
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Last Updated: 05-Nov-2000 08:38:28 PM Pacific Standard Time
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